Jordan Lee
Customer Support Manager
For the person

Jordan Lee: Growth Plan

What the employee receives: strengths, development roadmap, blind spots and trajectory.

Strengths

What to keep using deliberately.
Building trust through reliability and integrity
Conf. 95
Creating inclusive, psychologically safe team environments
Conf. 93
Empowering teams through deliberate delegation
Conf. 88

Development Roadmap

What to practise next, with concrete actions.
Structured developmental feedback and public recognition
Conf. 88
Following through on innovation and change
Conf. 82
Strategic communication and leadership presence
Conf. 78

Blind Spots

Where self-perception and others’ signals diverge.
Drive Innovation
Self 4.5/5 vs raters 3.7/5
Conf. 82
Entrepreneurial Mindset
Self 3.0/5 vs others ~3.9/5
Conf. 82
Customer Focus
Self-rating below all other groups
Conf. 85

Career Trajectory

Conf. 78
Continue developing at current level
Consolidate trust, inclusion and team empowerment while closing gaps on feedback cadence, strategic presence and follow-through.
  • Build quarterly development cadence
  • Frame internal proposals with “done” state
  • Open senior meetings with business impact